Effective Date: 01/01/2024
Last Updated: 08/01/2024
Case Quest LLC (“Company”, “we”, “us”, or “our”) operates the casequest.com website (the “Site”). This Privacy Policy describes how we collect, use, and share information about you when you visit our Site or use our services.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you visit our Site, we may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Postal address
- Payment information
1.2 Non-Personal Information
We may also collect non-personal information about your visit, such as:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referring/exit pages
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide and maintain our services
- Process your transactions
- Improve our Site
- Send you promotional communications
- Respond to your inquiries and provide customer support
- Analyze and monitor usage patterns
3. Sharing Your Information
We may share your information in the following ways:
- With Service Providers: We may share your information with third-party service providers to perform certain services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information, including the right to:
- Access the information we hold about you
- Request corrections to your information
- Request the deletion of your information
- Opt-out of marketing communications
To exercise these rights, please contact us using the contact information provided below.
6. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of such third-party sites.
7. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new “Effective Date.” You are advised to review this Privacy Policy periodically for any changes.
9. Case Quest LLC may disclose Personal Data and other information as follows:
Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Case Quest LLC
3104 E Camelback RD #2144, Phoenix, AZ 85016